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Staffing

Get your clients out in the workforce

Check-in and scheduling helps you organize your client's appointments so you can get them placed in the perfect job.

  • Receptionist or Kiosk check-in

  • Analytics on walk-ins 

  • Online appointment scheduling

Case Study: Optimizing Candidate Check-In for Interviews with LobbyCentral

Background

Company: A leading staffing agency, specializing in job placements, faced challenges during candidate interviews. The need to expedite the check-in process while maintaining a positive candidate experience was crucial for their success.

Problem

  1. Time-Consuming Check-In: Traditional manual check-in methods led to delays, especially during peak interview hours.

  2. Candidate Experience: Balancing efficiency with a welcoming experience for candidates was essential.

Solution: LobbyCentral Implementation

The staffing agency decided to implement LobbyCentral, a comprehensive software tool designed to enhance candidate services. Here’s how it transformed their staffing and workforce experience during job interviews:

  1. Efficient Candidate Check-In:

    • In-Person and Virtual Appointments: Candidates were able to create Zoom or in-person appointments with staffers by accessing the appointment scheduling widget placed on the staffing company’s website.

    • Real-Time Tracking: The system tracked candidate arrivals, allowing interviewers to prepare promptly.

    • Reduced Wait Times: By managing check-ins effectively, candidates experienced shorter wait times, improving overall satisfaction.

  2. Streamlined Interview Process:

    • Automated Alerts: Interviewers received notifications when candidates checked in, ensuring timely interactions.

    • Personalized Communication: Staff communicated directly with candidates, offering a warm welcome and clear instructions.

    • Improved Candidate Experience: Candidates appreciated the seamless process, allowing them to focus on their interviews.

Results

  1. Enhanced Efficiency: Average check-in times decreased significantly, leading to smoother interview schedules.

  2. Positive Candidate Feedback: Candidates praised the streamlined process, contributing to a positive overall impression.

  3. Interviewer Productivity: Interviewers could focus on meaningful conversations rather than administrative tasks.

Conclusion

By implementing LobbyCentral, the staffing agency optimized candidate check-in for job interviews. This case study underscores the importance of technology in staffing agencies, where efficiency and candidate satisfaction go hand in hand.

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