Online Scheduling | Managed Walk-Ins | Automated Status Updates | Realtime Data & Analytics | Contact-free Check-in
What we do
LobbyCentral provides companies with a unified software platform to engage with customers through three channels: Scheduling, Queueing, and Communication.
With LobbyCentral, companies can better manage customers, employee's use of time, and improve efficiencies with detailed insight on its Customer Service operations.
With LobbyCentral, you can say goodbye to:
Over Crowded Lobbies
Manual Appointment Setting
Understaffing During Peak Hours
Avoid the health hazard of a full lobby.
Touchless check-in keeps visitors out of the lobby until their turn and prevents the spread of COVID-19 or other contagions such as the flu.
County & Federal Government
Why our customers love LobbyCentral
Fanatical customer service with responses usually within an hour.
Reliable Service With 24 Hour Monitoring
Be Up & Running In As Little As 10 Minutes
80% Of Our Additions & Changes Directly From Customer Requests
Long Running Application, First Released In 2005
Know your numbers
Gain insights to valuable data and continue to improve on your customer's experience.
Identify traffic patterns throughout the day & week
Find out why customers are coming in
Understand abandonment rate, and why customers exit the line
Know wait and service times
*Available in all subscription levels.
Lose the long waits.
Keep your staff informed on all upcoming appointments in real time. Inform patients of current wait times & alert them when they're ready to be seen.